Starbucks has recently been caught in successive public opinion storms due to driving away on-duty police officers and product price increases, with some consumers even expressing their dissatisfaction by sending white flowers and throwing eggs. Just at this time, several Mixue Bingcheng stores in Yinchuan, Ningxia, hung banners welcoming on-duty police officers to rest inside, which was seen by the outside world as opportunistic marketing. Although this move won praise from some netizens, who said it showed great vision and relied entirely on the contrast with peers, it also attracted criticism for malicious marketing and suspicion of being a publicity stunt. Subsequently, the market manager, worried about triggering guided public opinion, notified the stores to take down the banners. Mixue Bingcheng has always used simple and direct marketing methods, from catchy songs to donations and now to this banner response, with an obvious intention to ride hot topics. [more…]

Recently, the Wuhan tea beverage brand Zhen Cha Wu drew widespread online attention after one of its franchise stores hung a red banner at its entrance, accusing the company of selling expired cheese milk caps to the store and causing it to be forced to close. The brand later responded that the expired samples were mistakenly mixed in by the supplier, had been scrapped during acceptance inspection, and never entered the market; the store was closed because it repeatedly failed audits. With both sides offering different accounts, the incident exposed management conflicts and food safety control challenges within the tea franchise system. This article sorts out the sequence of events, presents the different statements from the brand and the store, and appends the inspection and assessment rules for readers to understand the full picture. [more…]

Recently, reports have indicated that Manner Coffee will open a store under the name Maners Coffee at World Trade Centre in Causeway Bay, Hong Kong, and the site is currently in the hoarding and renovation stage. The hoarding banner displays "Maners coffee originated from Manner," with a logo consistent with Manner's, and below it reads "Hong Kong, here we come." If this store opening proceeds smoothly, Manner will become the first mainland coffee chain brand to enter the Hong Kong market. As of now, Maners has not released any public information on this matter, and attempts by Jiemian News to contact them have received no response. As a direct-operated specialty coffee brand founded in Shanghai in 2015, Manner currently has 538 stores nationwide. Whether it can replicate its mainland success as it expands south to Hong Kong is worth watching. [more…]

Recently, Southern Metropolis Daily reported that a banner reading "Be cautious about franchising, I've lost everything" appeared in front of an Auntea Jenny franchise store in Ningbo, Zhejiang, quickly sparking public attention. The franchisee claimed that they were heavily fined by the company for purchasing materials from outside sources, and subsequently three stores were unilaterally closed; the brand responded that the closures were mainly due to poor management and had no direct connection to the brand. Both sides stick to their own accounts, and behind the incident lie deep-seated contradictions in the franchise model regarding material pricing, penalty mechanisms, and store subsidies. This article sorts out the sequence of events, presents both sides' statements and industry observations, for the reference of coffee and tea beverage practitioners. [more…]

Recently, a netizen in Yichang, Hubei Province, reported that shortly after a new Luckin Coffee store opened, a Mixue Bingcheng hoarding went up next door, along with a playful banner reading "Dear Luckin: It feels like seeing your words face to face..." which quickly drew online attention. Mixue Bingcheng's official account subsequently purchased promotion for the post, prompting netizens to exclaim, "Is this what a business war looks like?" In fact, Mixue Bingcheng following Luckin's site selection has occurred in many places nationwide, jokingly dubbed the "red-blue CP." Some analysts believe that Luckin, leveraging its data analysis capabilities, is the first to secure high-traffic locations, while Mixue Bingcheng saves on site selection costs by taking over nearby vacant storefronts and simultaneously boosts exposure through online topics. Front Street Coffee has also noted that this phenomenon reflects the strategic differences among chain brands in location competition. [more…]

When "the king of braised snacks" Juewei Food quietly started selling milk tea in some stores, an unexpected cross-industry experiment unfolded. For young people, milk tea is a daily necessity, but duck necks are not a daily must-have. Against the backdrop of weak consumption in braised snacks, is Juewei's move a bold innovation to seek new growth points, or a risky adventure with an uncertain future? From promotional banners offering 3 cups for 11.9 yuan to red bean pudding and coconut popping green milk tea at 7 yuan per cup on its mini-program, Juewei is trying to use tea beverages to attract young customers. However, declining revenue, a sharp drop in stock price, a net decrease of nearly 1,000 stores, and consumer complaints about price and quality all make this cross-industry move full of uncertainty. This article will analyze the business logic and challenges behind Juewei's milk tea sales from multiple perspectives, including store visits, market data, and expert opinions. [more…]

Recently, two flagship stores of Chagee on Taidong Pedestrian Street and Yinyu Lane in Qingdao were successively boarded up, drawing attention from local consumers. The Taidong store had been open for less than two years and had previously done brisk business; its closure came without warning, and some sources say it was related to a rent increase. The Yinyu Lane store is likewise unable to take orders, and its signage has been removed. Despite the contraction in the Qingdao market, Chagee has not slowed its pace of expansion: new stores are still opening across China, and its overseas push is accelerating, with store openings reported in Los Angeles, USA, and Seoul, South Korea. However, its first store in Ho Chi Minh City, Vietnam, was forced to cancel its launch due to a controversy over promotional images, showing that its path overseas is far from smooth. [more…]

Mixue Bingcheng has been making frequent moves in the U.S. market. After multiple overseas media outlets reported last month that it would enter New York, the brand has successively put up construction hoardings for two stores in Manhattan's Chinatown and on Broadway, while a third storefront hoarding has also appeared beside Hollywood Walk of Fame in Los Angeles. The three locations are in prime, expensive, and densely trafficked areas, and one of the New York stores is only a few streets away from Luckin Coffee, sparking heated discussion among netizens. All three stores are currently in the renovation stage and are expected to open by the end of the year or early next year. Whether Mixue Bingcheng can continue its domestic low-price strategy and whether it will adjust pricing overseas has become a focal point of attention. [more…]

Recently, a capsule coffee self-service machine under the Starbucks banner has been popping up frequently in shopping malls, office buildings, subway stations, and other locations. With prices starting at 9.9 yuan, it has tempted many consumers to give it a try. However, a line of small print on the machine body reveals its connection to Nescafé Dolce Gusto, and some devices even carry franchise investment information. Both Nestlé and Starbucks China have responded, denying that the device is an officially authorized project. Who exactly is operating this "Starbucks self-service coffee" that has spread across many places? And how should consumers tell the difference? [more…]

Blue Mountain coffee, as a classic representative in the coffee world, has continued to win the favor of coffee lovers for decades with its balanced, rich, and solid flavor characteristics. However, products marketed under the banner of "Blue Mountain flavor" keep emerging on the market. How exactly is authentic Jamaican Blue Mountain coffee defined? What are the intricacies of its origin, growing region conditions, grading classification, and identification methods? This article will systematically sort out the core knowledge of Blue Mountain coffee, from the geographical environment of the Blue Mountain range to the CIB (Jamaica Industry Board) grading standards, from barrel export certificates to daily brewing parameters, and introduce Front Street Coffee's practices in bean selection and production, helping readers build a complete understanding of this classic coffee. [more…]

Blue Mountain coffee has long been in a state of short supply due to its scarce production. There are many products on the market under the Blue Mountain banner, but which brands are truly Jamaican Blue Mountain? How can you tell the real from the fake? And how should it be brewed to bring out its balanced, sweet, and mellow flavor? This article begins with the cultivation history of Blue Mountain coffee and its three major production regions, sorts out the varieties, processing methods, and flavor characteristics of Blue Mountain coffee, and introduces in detail the pure secrets and identification points of Front Street Blue Mountain coffee. Finally, it includes a set of pour-over Blue Mountain coffee parameter plans to help coffee lovers gain a comprehensive understanding of this world-class coffee. [more…]

Geisha coffee can be said to be the top star in today's specialty coffee world, and the Red Label Geisha from Panama's Hacienda La Esmeralda is the cream of the crop. But Hacienda La Esmeralda is not the only one selling Geisha under the "Red Label" banner on the market — Gesha Village also has its own Red Label product. What exactly is the difference between the two? And how did Hacienda La Esmeralda single-handedly push Geisha onto its pedestal? In this article, Front Street Coffee will walk you through the grading logic of Hacienda La Esmeralda's Red Label, Green Label, and Blue Label, clarify the definitions of Gesha Village's Red Label and Gold Label, review Geisha's legendary journey from the wild forests of Ethiopia to the auction stage in Panama, and include the complete pour-over parameters and steps for Hacienda La Esmeralda's Red Label Natural Geisha, so you can understand everything about this top-tier bean in one go. [more…]

Blue Mountain coffee enjoys a stellar reputation in the specialty coffee world. Although Geisha has been more prominent in recent years, Blue Mountain's rich, well-balanced flavor is still regarded by many enthusiasts as a classic. There is no shortage of products on the market under the Blue Mountain banner, but genuine Blue Mountain that truly meets the standards of the Jamaica Coffee Industry Board is rare. So what tier does Blue Mountain coffee occupy? Does Blue Mountain No. 1 represent the highest quality? And what is it that keeps its price so high? This article, from Front Street's perspective, will provide a detailed interpretation of Blue Mountain coffee's origin and terroir, grade classifications, variety characteristics, and processing methods, while also sharing practical brewing parameters to help everyone gain a more comprehensive understanding of this coffee, hailed as the crème de la crème of specialty coffee. [more…]

Luckin Coffee and Cotti Coffee's price game has a new trick. After seven consecutive months of 9.9 yuan promotions, Cotti raised prices across the board on April 1, and Luckin immediately responded by launching 9.9 yuan coupons under the banner of a "store anniversary," running from April 15 to April 30. Interestingly, this anniversary celebration is not celebrating the opening of Luckin's own stores, but targeting new Cotti stores opened next to Luckin locations. When Cotti ended the low-price war, Luckin precisely targeted coupons in surrounding areas to capture traffic with low prices. Internal sources say the campaign may continue until the end of 2024. This article will sort out the timeline of events, the coupon usage rules, and the strategy behind them, while also recommending Front Street Coffee's specialty bean information for coffee lovers. [more…]

The competition between Cotti Coffee, founded by Lu Zhengyao, and Luckin Coffee is extending from the market to a battle for talent and franchisees. This article examines how Cotti, leveraging its "former Luckin founder" label and low-threshold policies, attracts former Luckin franchisees and baristas to switch sides, and analyzes its strategy of setting up shop right next to Luckin in third- and fourth-tier cities to directly capture Luckin's customer traffic. It also looks at the strong Luckin background within Cotti and the head-to-head confrontations between the two in small-city commercial districts. Through multiple cases and interviews, it reveals the fierce rivalry in the coffee arena. [more…]

In recent years, Beijing's Shijingshan Shougang Park has become a popular check-in spot. Peet's Coffee has transformed the abandoned coke quenching tower in the park into an industrial-style store, which drew attention as soon as it opened. Because the park has broad lawns suitable for walking dogs, many pet owners regard this new store as a pet-friendly cafe. However, after a customer with a border collie drove an hour to the store, the store manager asked them to leave, citing that there were children in the store. The store had no prohibition signage, and pet visit posts were circulating on social media, so this controversy over "pet-friendly" being more name than reality is sparking discussion among many pet parents. [more…]

Luckin Coffee has always been quick to roll out new products, and many fans keep a close eye on the "Luckin new releases" tag to get first-hand news. However, recently some netizens noticed under that tag a drink called "Luckin Pistachio Coconut Water," which looked fresh and tempting, yet was nowhere to be found on the store menu. It turned out that this drink was actually a homemade concoction whipped up by Luckin employees themselves, but it had been posted on social media under the "Luckin new releases" tag. Similar situations have occurred repeatedly, often racking up thousands of likes, with fans eagerly asking in the comments how to buy it—only to find that none of them could actually purchase it in stores or on the ordering platform. Consumers, full of anticipation, go to the store only to have cold water thrown on their hopes, and dissatisfaction follows. At the same time, employees also face the risk of violating rules; under strict production regulations and monitoring inspections, making private drinks could land both themselves and their stores in trouble. [more…]

A customer purchased a Starbucks Frappuccino coupon on Meituan, successfully placed an order and received a pickup code, but upon walking to the store to collect the drink, discovered that the store had already closed down. The store's phone was disconnected, and Starbucks customer service and Meituan customer service passed the buck to each other over refund responsibility, leaving the consumer in a predicament. An investigation revealed that the store is located at Suning Plaza on Jiefang Road in Xi'an, where the mall is undergoing comprehensive renovation, and the store has actually ceased operations—yet the official app still showed it as open, and orders could even be placed through "Feikuai." Ultimately, after the customer's feedback, Starbucks shut down the ordering channel, Meituan refunded the order amount and stopped delivery services. The incident also sparked discussions among netizens about wrong-store pickup services and the 12315 complaint channel. [more…]

Coffee consumption is spreading from first- and second-tier cities to third-, fourth-, and fifth-tier markets, yet the price threshold for freshly ground coffee still makes many office workers hesitate. Lu Zhengyao has opened the first outlet of his new brand Cotti Coffee in the Fuzhou IFC International Financial Center, with all drinks priced at 9.9 yuan during the soft-opening period, continuing a familiar low-price playbook. The product line covers more than 40 items, including coffee, tea, smoothies, and sundaes, featuring popular items such as coconut latte and cheese latte, with original prices ranging from 18 to 32 yuan. Facing pressure from the two giants Luckin and Starbucks, as well as cross-industry players such as KFC TO GO and Mixue Bingcheng's Lucky Cup, whether Cotti can replicate Luckin's achievement of opening 2,073 stores in its first year is worth watching. [more…]

A single lemon seed in a cup of iced fresh lemonade actually prompted a market regulation inspection? Recently, a netizen in Hefei, Anhui, captured footage of a Mixue Ice Cream & Tea store being inspected by market regulation staff, triggered by a consumer complaint that the drink tasted bitter and had lemon seeds left in the cup. The incident sparked widespread discussion online, with some finding the complaint absurd and others believing a consumer would not make such a fuss over a mere lemon seed. The Mixue store responded that freshly cut lemon slices containing seeds is normal and that their presence in the drink was not due to employee misconduct. Market regulation staff confirmed they had inspected the store and made clear that the lemon seed issue does not involve food safety. This seemingly trivial customer complaint reflects the various bizarre complaints the tea beverage industry faces daily and has also sparked discussion about standardized procedures for freshly cut fruit drinks. [more…]